Privacy Policy
Last updated: 6/24/2025
1. Information We Collect
Personal Information
When you create an account, we collect:
- Your name and email address
- Password (encrypted and never stored in plain text)
- Profile information you choose to provide
Content Information
When you use our service, we collect:
- Reviews, ratings, and comments you post
- Photos you upload
- Voting activity on reviews
- HOA search history
Technical Information
We automatically collect:
- IP address and browser information
- Device type and operating system
- Usage patterns and analytics data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Create and manage your account
- Enable you to post and interact with reviews
- Send important account and service notifications
- Moderate content and maintain community safety
- Analyze usage patterns to improve the platform
- Prevent fraud and abuse
- Comply with legal obligations
3. Information Sharing and Disclosure
Public Information
The following information is publicly visible:
- Your display name (not your email)
- Reviews, ratings, and photos you post
- Your voting activity on reviews
Third-Party Sharing
We do not sell your personal information. We may share information with:
- Service providers who help us operate the platform
- Law enforcement when required by law
- Business partners with your explicit consent
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure cloud infrastructure
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of non-essential communications
- Control cookie preferences
- Request correction of inaccurate information
6. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Remembering your preferences
- Analytics and performance monitoring
- Security and fraud prevention
You can control cookie settings through your browser preferences.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where we're required to retain it for legal purposes.
8. Children's Privacy
GraderHood is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@graderhood.com
Address: [Your Company Address]